{"version":"1.0","provider_name":"Help Center","provider_url":"https:\/\/pracmate.com\/helpcenter","author_name":"pracmate","author_url":"https:\/\/pracmate.com\/helpcenter\/author\/pracmate\/","title":"How can I manage queries? - Help Center","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"qaqfKN2NtS\"><a href=\"https:\/\/pracmate.com\/helpcenter\/queries\/how-can-i-manage-queries\/\">How can I manage queries?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/pracmate.com\/helpcenter\/queries\/how-can-i-manage-queries\/embed\/#?secret=qaqfKN2NtS\" width=\"600\" height=\"338\" title=\"&#8220;How can I manage queries?&#8221; &#8212; Help Center\" data-secret=\"qaqfKN2NtS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/pracmate.com\/helpcenter\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Once create new ticket, it will show in list page with particular details showed in below screen shot. From action column, on chat button selection, it will open chat page where user can chat with opponent. User can attach documents from attach file&hellip;","thumbnail_url":"https:\/\/pracmate.com\/helpcenter\/wp-content\/uploads\/sites\/2\/2023\/09\/image-2.png"}