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Chat

1How can I chat with others?

You can chat with other staff members from selecting chat icon on top right of the page.

By default, it will not show any staff members’ name. you need to select “New Chat” button to show all staff members in list. On “New Chat” button selection, arrow icon will get change from down to up. On again button selection, it will hide staff members’ list.

On particular staff member name selection, it will open chat section on right side. It will show staff member name on top centre side of section. Your selected staff member will show highlighted in list. If you haven’t chatted with staff member then it will show label related to it. You can attach particular images in chat & on “Send” button selection, message will send to opposite person.

You can create group by clicking on “+New Group” button.

By clicking on New Group button, you can see “Create Group” popup opened. Here you can see particular fields with staff & contact name checkboxes to select. You can enter particular group name & select particular staff or contact name whichever you want to select. From search box, you can search & select particular staff/contact name. After entering group name & selecting particular staff/contact name, On submit button selection, it will create group & will show group name in side list.

You can see created group on left side of page with entered group name. On group selection, it will open chat section on right side. It will show group name and total number of participants on top centre side of section. From there, you can see particular participants list in popup. On top right side of page, you can see “Add Participants” icon. On icon selection, it will open popup with particular already entered group name with selected participants. You can also add or remove particular participants from the group by selecting/unselecting that participants from the list.

Your selected group will show highlighted in side list. You can attach particular images in chat & on “Send” button selection, message will send to group members.

2How to manage group chat?

You can create group by clicking on “+New Group” button.

By clicking on New Group button, you can see “Create Group” popup opened. Here you can see particular fields with staff & contact name checkboxes to select. You can enter particular group name & select particular staff or contact name whichever you want to select. From search box, you can search & select particular staff/contact name. After entering group name & selecting particular staff/contact name, On submit button selection, it will create group & will show group name in side list.

You can see created group on left side of page with entered group name. On group selection, it will open chat section on right side. It will show group name and total number of participants on top centre side of section. From there, you can see particular participants list in popup. On top right side of page, you can see “Add Participants” icon. On icon selection, it will open popup with particular already entered group name with selected participants. You can also add or remove particular participants from the group by selecting/unselecting that participants from the list.

Your selected group will show highlighted in side list. You can attach particular images in chat & on “Send” button selection, message will send to group members.

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